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PRIVACY POLICY

London School of Executive Education (LSEE) – Privacy Policy

Last updated: 26/09/2025

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London School of Executive Education (LSEE), a UK-registered limited company, is committed to protecting the privacy and security of our students, applicants, and partners. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us.

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1. Who We Are

London School of Executive Education (LSEE) delivers RQF Level 3, 4, 5, and 7 diploma programmes online, accredited by Qualifi (Ofqual-regulated awarding body).

For the purposes of data protection law, LSEE is the Data Controller of your personal information.

Contact details:

📧 info@londonsee.co.uk

📧 students@londonsee.co.uk (academic enquiries)

2. What Data We Collect

  • We may collect and process the following categories of personal data:

  • Identification details (full name, date of birth, nationality).

  • Contact information (email, phone number, address).

  • Academic records (qualifications, assignment submissions, grades).

  • Payment details (invoices, transactions, receipts).

  • Communication records (emails, portal messages, support tickets).

  • Technical data (IP address, browser type, device information).

3. How We Use Your Data

  • Your data is collected and processed to:

  • Manage your enrolment and student record.

  • Provide course access and academic support.

  • Process payments and maintain financial records.

  • Issue assignments, feedback, results, and certificates.

  • Comply with legal and regulatory requirements.

  • Improve our services and learning platforms.

4. Lawful Basis for Processing

  • We process personal data under the following lawful bases:

  • Contract: to deliver the course you have enrolled in.

  • Legal obligation: to meet financial, tax, and regulatory duties.

  • Legitimate interests: to manage operations, prevent fraud, and ensure service quality.

  • Consent: where required, such as marketing communications (students may withdraw consent at any time).

5. Data Retention

  • Academic records are retained for at least 6 years after course completion to verify qualifications.

  • Financial records are retained for 7 years to comply with UK accounting regulations.

  • Other communications are retained only as long as necessary for operational purposes.

6. Data Sharing

  • We may share your personal data with:

  • Qualifi (our awarding body) for certification and compliance purposes.

  • Service providers (IT systems, hosting platforms, payment processors).

  • Regulatory authorities where legally required.

  • We do not sell your data to third parties.

7. International Data Transfers

If your data is transferred outside the UK (e.g., cloud storage or IT services), we ensure appropriate safeguards are in place, such as contracts approved under UK GDPR.

8. Your Rights

  • Under UK GDPR, you have the right to:

  • Access your personal data.

  • Request correction of inaccurate data.

  • Request erasure of your data (where legally permissible).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent (where processing is based on consent).

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

9. Cookies & Website Tracking

If our website or online portals use cookies or tracking technologies, you will be notified, and consent will be requested where required. Cookies may be used to enhance user experience and analyse platform performance.

10. Security of Your Data

We use technical and organisational measures to protect your data, including secure servers, encryption, and restricted access protocols. While we take all reasonable precautions, no system is 100% secure, and students are encouraged to protect their own account details.

11. Contact Us

For questions or requests about your data, please contact us at:

📧 info@londonsee.co.uk

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